Cyber criminals methods of approach aren’t always web based such as the typical malicious email or fake website we have all learnt to avoid. They might also call you on your telephone claiming to be Microsoft. They will claim your computer is infected, offer to solve your computer problems or try and sell you a software license. During this introductory stage they will attempt to guide you to a website as to do the following:
- Deceive you into installing malicious as to collect sensitive such as your usernames, passwords and banking details.
- persuade you to visit legitimate websites (such as www.logmein123.com) to download remote support software that allows them to take control your computer
- Request your credit card details so that they can bill you for fake services.
If you have had this happen to you and you haven’t done anything about it, firstly if you have done banking on your computer, contact your bank and tell them that you have been hacked and remember to get a name of the person you talked to as if something were to happen and money would be taken from your account, there is someone to blame at the bank, as they don’t usually keep records of their phone calls.
Then you must take your computer to a specialist (such as ourselves) and get them to check the computer over to see if they are still able to access the computer. Do not try and remove it yourself unless you know what you are doing.
Direct you to a fraudulent website and ask you to enter credit card information there.
Do not trust unsolicited calls. Do not provide any personal information.