Microsoft has announced that their support agents have the tools to recover the missing files. She further suggested that those users who were missing the files call Microsoft support at +1-800-MICROSOFT for assistance. Unfortunately, when people call them, the agents are not aware of any tools. […]

from https://www.bleepingcomputer.com/news/microsoft/microsoft-says-they-can-recover-files-deleted-by-windows-10-october-2018-update/